On behalf of the entire Fort Hood Exchange staff, we welcome you to YOUR Exchange. Underpaid for the amount of hours worked. See details and enter for your chance to win! Once the identity has been verified, customers are advised to establish their own Username / Password. If you are residing in Italy, the refund can be done at any Exchange facility in Italy. Please feel free to email me. Get exclusive email-only offers and advance notice about sales & events. Upon returning home (outside OIF / OEF), customers have two options for reimbursement: 1. Our Exchange facilities are located off exits 119 - 125 from I-5. 2023 The EXCHANGE. Building 950 For items identified as "special buy" and "limited quantity," we will substitute a comparable item of choice in the same category at an equal or greater savings. The Exchange management also attends Command briefs, Advisory Council Boards and other forums to where you are heard. Get exclusive email-only offers and advance notice about sales & events. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The Exchange overseas gas pricing policy meets both objectives. Sun 1000-1700, 813 840 0511 HR Office (509) 244-3642. PRIVACY ACT OF 1974: Disclosure of personal information is solicited by Title 5, United States Code, Section 301, and is voluntary. Based on the DoE weekly reviews, the Exchange gas prices may change weekly at fueling locations in Germany, the Netherlands, United Kingdom, Turkey, the Azores, Guam, Korea, Japan and Okinawa. If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel. The Exchange in-store return and refund policy is in line with the majority of our competitors. Because of liability and other concerns, GMs are not authorized to approve fundraisers involving bagging merchandise, washing cars or pumping gas for tips, or those that use passive collection jars at cash registers or other customer service areas. Langley Air Force Base Authorized patrons can use their Military Star card, which allows our customers to buy now and pay later. Dan Daniel DC Customer Service Office: (757) 888-2827. Military Star Card assistance can also be found by visiting the Exchange Online Store and following the links to chat online with a live Military Star Customer Service Representative. Go to the nex instead. Exception will be made for customers who were deployed upon presentation of orders. In addition, we adopted a "14-day price guarantee" policy. Okinawa, 1-512-672-7560 Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturers warranty provides customer protection. Waco DC Customer Service . Nicholas Nguyen General ManagerMacDill AFB. 4,173,366 reviews on ConsumerAffairs are verified. Information provided permits response to your comments. AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. General Manager Sun Closed, 850-286-5880 In 2006, the Exchange Catalog and Exchange Online store offered customers more. Domestic Traffic Customer Service Office: (214) 312-3015. International Traffic Customer Service Office: (214) 312-2876 . Mon- Sun 0900-2130 Phone: 253-964-3161 HR Office (253) 964-2522 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. Every cent we earn goes back to our customers in one form or another. Exchange Post. Money was decent. Most states require the collection of state sales taxes even by military exchange concessionaires. See details and enter for your chance to win! 9214, Fifth Ave. (334) 503-9044 Store Hours: Mon - Sat 9:00 a.m. - 7:00 p.m. Sun 10:30 a.m. - 6:00 p.m. When military members deploy to remote locations around the world, AAFES is right there with them, offering products and services to bring Soldiers and Airmen a taste of home. Civilian About My Order. javascript must be enabled for the correct page display. Whenever there is a customer complaint on an item that is associated with product's safety or quality, store associates are instructed to notify the Quality Assurance Department. Shopping the Exchange pays dividends! Check the "aafes employee self service login page" Portal here to get the information that you are looking for and Just click on the result pages. Sat 0900-2000 Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. In addition each facility has customer comments cards. Chris DeBrier August 14, 2017. AAFES Taco Bell TAKEAWAY ONLY . Corporate Communications Editor / Staff Historian Sometimes there was a slight difference in the features offeredor our price for the item included accessoriesor our warranty was better. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. Note: Italian POL coupons expire each year on the 30th of September. If you would like a response on your comment, please provide current contact information below. Enlisted Our employees have been trained to ensure all customers are treated fairly and with respect when making refunds or adjustments. We have an Express/Class Six Store in front of the Main Exchange complex. Call 238-8851 or 01638-548851 or email . . AAFES is a multi-channel retailer, offering products to authorized customers via retail stores, catalog and online. See details and enter for your chance to win! The Exchange is a proud sponsor of numerous Exchange programs: Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling and Retiree Day Open House Events. Join FindItGuide.com Connect with More Customers They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Phone Toll Free: (800) 527-2345 Toll Free TDD: (800) 423-2011 Toll Free International Numbers Germany 0800-82-16500 Japan/Okinawa 00531-11-4132 Korea 00308-13-0664 Italy 8008-71227 Guam 01800-636-3297 Belgium 0800-7-2432 Netherlands 0800-022-7129 United Kingdom 0800-96-8101 Spain 900-971-391 *Turkey 00800-18-488-6312 Unknown. Hours Not Provided In addition to low prices our Military Star card offers a low interest rate and is now recognized by all services at military exchanges. On behalf of the over 1,400 associates that comprise the Okinawa Consolidated Exchange I would like to say WELCOME HOME. We are committed to serving those who serve our nation. Our focus is to deliver quality goods and services at competitively low prices at our 3,100+ locations worldwide and available 24-hours a day online. Fairchild AFB, WA 990119447 Our management team and associates strive to make each visit a pleasant one; showing pride in the accomplishments we've achieved and leading the way forward with each new service and facility we seek to better serve you. Tampa, FL 336215050 "Never had good luck with the furniture section. See details and enter for your chance to win! United States, Mon-Sat: 0900-1800 When a customer presents a check for cash or purchase, we enter their SSN into our cash register system, which indexes the checking account number to their SSN in order to identify the writer if the check is returned dishonored. Rank: Customer Service. Fort Leavenworth, KS, United States 66027-0000. Exchange Quick Facts. These incremental costs are bona fide costs that include (where applicable) costs related to the gas coupon management program as well as labor costs, depreciation and other miscellaneous expenses associated with providing gasoline to our customers overseas. HR Office (253) 964-2522. For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered. We are truly Family Serving Family at the Exchange. The Exchange Europe AvianoAttn FA OfficeUnit 6195APO AE 09603. It may be possible to order the item from shopmyexchange.com. Sun: 1000-1700, 509-244-2832 See details and enter for your chance to win! They include a barber and a beauty shop, alterations, Military Clothing Store and an electronics accessory store. Our policy is to ensure customers are completely satisfied. 4081(a) is the US code that covers Federal Tax on gasoline). JB Lewis-McChord, WA 984331672 (If customers do not receive notification within 30 days, we will redeem their rain checks for any item in the same category for an additional 10 percent discount over and above the original percentage discount.). Active Sheila Clark General ManagerTyndall AFB Exchange. 97 Olympic Services Mall Pershing Park Express with Class Six Bldg. javascript must be enabled for the correct page display. In these cases we will satisfy customers with one of the following options when possible: Issue "rain checks" on regularly stocked merchandise to ensure our customers can later purchase the item at the sale price. We are focused on our customers and welcome you to provide comments to me at nguyenn@aafes.com, and I look forward to hearing from you. We are not authorized to sell fuel below our dispensed cost. CONUS DISTRIBUTION CENTERS . Bldg 4250 Clear Creek Blvd . Ft Hood, TX 765440000 When Internet shopping was introduced, we determined outside Internet shopping sites could not be included in our Price Match Policy because there is a vast difference in the cost of doing business via mail order vs. over the counter. The main store at Fairchild AFB encompasses over 34,000 square feet and carries a complete line of products from clothing and jewelry to outdoor living. The U.S. Congress has waived this immunity with respect to motor fuel sold by the Exchange (Hayden Cartwright Act, 4 U.S.C. 125 were here. DPW Service Order Form (Garrison Only) lost our order ticket, can't get ahold of anyone, phone extension doesn't work, and customer service doesn't speak english. Some of the directorates are headed up by military personnel and some by civilian senior rate personnel. In these facilities, the Exchange employs more than 40,662 worldwide. Bldg 5280 Pendleton Ave MS 46 If you have left Italy, please mail your coupons to the address below. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item guaranteed up to14 days after purchase. Even if a customer tells us about one of their "everyday low prices" that is not advertised, we will check it out as quickly as we can, then lower our price to match it. Get exclusive email-only offers and advance notice about sales & events. Serving the Rugged Professional", Survivor Outreach Services | Total Army Sponsorship | Safety, Human Resources | Civilian Expeditionary Workforce, U.S. Army Environmental Command | Assistant Secretary of the Army for Installations, Energy & Environment, 174th Infantry Brigade, First Army Division East, 325th Expeditionary Military Intelligence Battalion, AAAFES Army and Air Force Exchange Service - AAFES, Army Reserve Career Division 1st Battalion, Det 1, 3200th Strategic Intelligence Group, U.S. Army CID, Major Procurement Fraud Unit (MPFU), U.S. Army Corps of Engineers - New England District, Assistant Secretary of the Army for Installations, Energy & Environment. Shipping & Delivery. Get exclusive email-only offers and advance notice about sales & events. If the system is clear, no record is kept of the inquiry. You will be contacted about your comment within five working days. The Joint Ethics Regulation prohibits government endorsement of private organizations and fundraising on federal property, with limited exceptions. HR Office (850) 678-7111 Ext 227. In addition, I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. HR Office 254-532-9514, Bldg. Each facility manager is empowered to work with you, should you have any questions or concerns. This means customers can take the item home that day! Sat 0900-1800 Every cent we earn goes back to our customers in one form or another. United States, Mon-Fri 0900-1900 See details and enter for your chance to win! . The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. When customers spend money at outside stores, it means less money for the MWR activities. Exchange Post. Visit Customer Care. 101 W. Spaatz Rd. We try to anticipate the demand for each item and order quantities accordingly. Coast Guard Here on Okinawa, the Exchange Team appreciates your patronage and consider our customers as the best in the world. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction please feel free to contact me. This also ensures that organizations conducting fundraising are in compliance with other DoD and service regulations applicable to their activities. The headquarters organization is divided into directorates. 036-868-2280. We are especially proud to serve our Retiree Community! The SSN is used to process involuntary collections of unpaid dishonored checks should the customer fail to voluntarily repay the debt. For Overseas Customers. Olympic Services Mall Facilities: Bldg. Exchange By The Numbers. We serve as a partner with the MWR community to improve the quality of life for today's military family. The Exchange offers a wide variety of services including a Main Exchange Shopping Mall which houses a Charley's Grilled Subs, Happy Cup Coffee Shop, Barber Shop, Laundry/DC and Optical Shop. Guard/Reserve A variety of concessions operate inside the Exchange complex. Rounding to the nearest nickel has been used in American Military communities overseas since 1980. We are focused on customer service and overall guest satisfaction. To ensure compliance, all requests from private organizations to conduct fundraisers on the Exchange premises must first be approved by the installation commander. If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). Nicholas Nguyen General ManagerMacDill AFB Exchange. Contact Us. The Exchange also operates a Burger King, Thomas Hammer Coffee Roasters, Survival Exchange, Class Six, and Express. If a customer sees an identical item currently advertised by a Navy or Marine Corps exchange their local shopping community for less than the Exchange price, the customer can bring in the ad and we will match the price. Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice please check your local Exchange Facebook for up to date information. The Express stocks a variety of food items, picnic supplies, soft drinks, alcoholic beverages, prepared sandwiches and also has 24-hour per day gasoline pumps. Bldg 926 Steven Smith Charlyne CJ Morganfield The Exchange relies on the DoDefense to fill most of our transportation needs, which includes shipping us the coinage we need to keep our facilities running. Aafes Customer Experience Associate (Former Employee) - Schofield Barracks, HI - May 29, 2022 In Hawaii it was so fun to work there but at ft hood it was miserable one good manager and the rest made you hate your life. The Exchange is under a mandate from Congress to verify the identities of authorized customers before they may shop Online. We work hard to ensure you save money every day and your shopping experience with us is a pleasant one. 2023 The EXCHANGE, You can also search by City/State or Base Name. on motor fuel. AAFES returns earnings to the Army and Air Force to improve troops quality of life and to provide a dividend to support MWR programs. Dallas, TX 75266-0202 15 days: Computers, tablets, GPS units and the following unopened items: software/peripherals, iPods and prerecorded music/videos/video games. AAFES is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their families at competitively low prices. APO, AP 96378-5163 The Exchange management also attends Command Briefs, Community Service Council meetings, Newcomers Briefings and other forums where you are heard. Jimmie BurrisGeneral ManagerFairchild AFB. The Military Star card is accepted at all Exchange activities. We operate almost entirely on money earned from the sale of goods and services, not tax dollars. The Exchange is entrusted to protect the earnings derived from its sales, monies which belong to U.S. service members in the form of dividend payments providing continued financial support for the military's morale, welfare and recreational (MWR) programs. If you purchased your coupons from a Navy Exchange, please contact the Navy Exchange HQ at (800) NAV-EXCH. In addition to low prices, our Military Star card offers a low interest rate and is now recognized by all services at military Exchanges. Army Main Store Bldg. We hope this better explains the reasoning behind the requirement and provides some assurance in the protection of your private information. Of those, 53 are located here at HQ Exchange. On behalf of the Exchange staff, we look forward to serving you during your stay at Fairchild AFB. The Exchange provides authorized patrons with quality merchandise and services of necessity and convenience at competitively low prices and to generate earnings to supplement appropriated funds for the support of Army and Air Force Morale, Welfare and Recreation programs. Other In addition I personally review all customer comments that are submitted through the Exchange website, and the link below will email me directly. The internet provides the ability to extend the exchange benefit to customers worldwide, regardless of where they are located. Management was disconnected from their workers. Sat 0900-1700 HR Office 813-840-0601. Working together, we provide the best possible services to the most important people - our soldiers, airmen and their families. The Army and Air Force Exchange Service or "AAFES," is the retailer on U.S. Army and Air Force installations worldwide. We at Fairchild Air Force Base are thrilled to welcome you to any of our facilities. Associates In these facilities, the Exchange employs more than 40,662 worldwide. See 22 photos and 6 tips from 755 visitors to Hickam AAFES BX. Get exclusive email-only offers and advance notice about sales & events. VetVerify is a shared verification service of the four military exchanges (AAFES, NEXCOM, MCX and CGX) that supports the Veterans online shopping benefit by verifying Veterans who cannot be authenticated by the exchanges alone. Please feel free to email me at BeattyM@aafes.com. 2023 The EXCHANGE. Navy If we do not have an item or particular service that you are looking for, please visit our online website at shopmyexchange.com for an endless aisle of extended options. Get exclusive email-only offers and advance notice about sales & events. Shop Army & Air Force Exchange Service DEALS CLEARANCE WEEKLY AD Tyndall Main Exchange Tyndall Main Exchange 220 Mall Lane, Suite 2 Building 950 Tyndall AFB , FL 324035555 United States Store Hours: Mon-Fri 0900-1700 Sat 0900-1700 Sun Closed Phone: 850-286-5880 HR Office (850) 678-7111 Ext 227 Food Court COVID-19 Notice Mon-Sat 1000-1900 . See details and enter for your chance to win! 2. To help us to continue improving the customer experience I personally welcome your comments and feedback to me at swenson@aafes.com. AAFES Base Exchange accepts credit cards. Additional information can be found online under the Privacy Notice link located at the bottom of this page. If the last digit of the total purchase ends in one, two, eight or nine, your total purchase will be rounded to the nearest dime. Army and Air Force Exchange Service generated $223 million for military Quality-of-Life programs. Get exclusive email-only offers and advance notice about sales & events. AAFES supports an extremely mobile customer base. They support the Director/CEO, the Board of Directors, the Chief Operating Officer, plus the CONUS, Pacific and European Region staffs, our primary operating officials. Let us hear from you! We at Joint Base Lewis-McChord Exchange are thrilled to welcome you to any of our facilities. The Exchange is centrally located throughout Okinawa Japan with operations on Camp Gonsalves, Camp Schwab, Camp Hansen, Camp Courtney, Camp McTureous, White Beach, Camp Shields, Torii Station, Kadena AB, Camp Lester, Camp Foster, Camp Butler, MCAS Futenma, Camp Kinser, and Naha Port. Email: militarystar@aafes.com: Fax: 1-214-465-2702: Mail: Exchange Credit Program PO Box 650410 Dallas, TX 75265-0410 Mail Payment 2023 The EXCHANGE, You can also search by City/State or Base Name. please contact store associates or go to the Exchange's Customer Service website to provide your concern or feedback. United States, Mon-Fri 0900-1700 Have an item to return? Unknown Army and Air Force Exchange Service (AAFES) complaints contacts. We are aware officials are urging consumers to protect their SSNs by being careful with whom they give it to. The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. History and Mission. Mon-Sun 24 hours. 30 days: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, gas-powered equipment and DLATS (government-issue clothing). 2023 The EXCHANGE. Unknown They do so hoping that this practice will encourage customers to keep doing business with them. In addition each facility has customer comments cards. Our "round-up, round-down" policy applies only to cash purchases. AAFES Pizza Hut TAKEAWAY ONLY . Gas pricing is a very complex issue, greatly impacted by world markets, political and economic factors. Mon-Sat: 0900-1800 Sun: 1000-1700 Phone: 509-244-2832 HR Office (509) 244-3642 Food Court COVID-19 Notice Due to current COVID-19 concerns, all Food and Store hours of operations may change frequently without prior notice - please check your local Exchange Facebook for up to date information. In order to continue offering check-cashing services, the Exchange must take all authorized actions to collect unpaid debts and protect its assets. Customer Service. 5488 (254) 539-4016. javascript must be enabled for the correct page display. At the Okinawa Exchange customer service is a top priority and you will see this exhibited on a daily basis by our team. Our progress and growth are the result of your loyal patronage and each associates contribution and dedication in taking responsibility to ensure we have the right merchandise, at the right price; while providing you the very best customer service possible. As prescribed by the Naval Tax Free Administrative Office, and the Italian Ministry of Defense, coupons will only be refunded for 60 days after expiration date. For Overseas Customers. Email. FAQs. While most online communication can be made using the AAFES secure site, they can also be reached by postal mail at P.O. Sun 0900-1800, 254-532-7200 The Exchange will continue to safeguard the confidentiality of this data. Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) 220 Mall Lane, Suite 2 Contact . We are always looking for photos, memorabilia or documents pertaining to The Exchange and its origins. Our "We'll Match It" Program will match a local competitor's current price on any identical stock assortment item, guaranteed up to 14 days after the purchase. Returns & Exchanges. Accordingly, the Exchange pays state, federal and local motor fuel taxes, as well as underground storage fees, etc. It's the Exchange's mission that gives us a clear reason for being. AAFES BASE EXCHANGE - 13 Reviews - Department Stores - Bldg 1250, Wright Patterson AFB, OH - Phone Number - Yelp AAFES Base Exchange 13 reviews Unclaimed $$ Department Stores Frequently Asked Questions about AAFES Base Exchange What forms of payment are accepted? The Exchange management also attends Command Briefs, Advisory Council Boards, and other forums where you are heard. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families. Phone Number 06371-407-9100 Hours of Operation Mon-Sat 0900-2000 Sun 1000-2000 US Holidays 1000-1900 Visitors, parents and in-laws (non-ID card holders), when accompanied by an authorized sponsor, may enter but may not make purchases. Exchange Quick Facts. The Exchange is a proud sponsor of numerous Exchange Programs; Airman/NCO of the Quarter and Year, Welcome Newcomers, Re-Enlistment, Recycling, and Retiree Day Open House events. Inspection; Testing & Evaluation; Your online security is certainly something we strive to protect, and the entire transaction from login to order confirmation is SSL secured with 128bit encryption. Doing Business With The Exchange. As a federal instrumentality, the Exchange is subject to DoD regulation concerning use of our resources, to include support of individuals, groups and units. My personal promise is to take immediate action to resolve your concern, if for any reason your concerns or comments are not met to your satisfaction. Product Recalls & Alerts. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects. Safety, U.S. ARMY INSTALLATION MANAGEMENT COMMAND, "We Are the Army's Home - (Local shopping community boundaries are determined by the General Manager). Call Customer Care on (214) 312-6690 Product Recalls & Alerts. The Exchange is headquartered in Dallas, Texas, and its Director/Chief Executive Officer is Tom Shull. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical. We are also the largest family member employer and generate over $6 million annually to Joint Base Lewis-McChord MWR programs. We use intelligent software that helps us maintain the integrity of reviews.. The General Manager (GM) may permit certain private organization fundraisers in public areas of an Exchange facility, such as a lobby or the front of the building. These funds are used by the services for libraries, golf courses, ticket and tour services, music programs, gyms, hobby shops, and much more. We go where you go to improve the quality of your lives through goods and services we provide. Mon-Sat 0800-1800 Sun 1000-1800 Gas Pumps Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 Mon-Sat 0800-1700 Sun Closed Car Rental Bldg. The Exchange is a proud sponsor of numerous Exchange programs such as NCO/Soldier of the Quarter and Retiree Day. Other In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date. 1. Post Exchange. The system is designed to check the SSN against those on file. Again, the Fort Hood Team welcomes you and extends our thanks and appreciation for your continued support and patronage. Historically, this has proven to be a flawed business model that has resulted in the failure of a great number of Internet retailers. Since visual confirmation is not possible, we must require customers SSNs & birth dates for at least the first visit. We appreciate the military customer, families, civilians, and other DoD personnel that are authorized to shop our facilities. Voluntarily repay the debt most online communication can be done at any Exchange facility in Italy, please store! The refund can be made for customers who were deployed upon presentation of orders best the! The refund can be done at any Exchange facility in Italy, please contact the Navy,. The first visit you can also search by City/State or Base Name Customer fail to voluntarily repay the debt this! Get aafes customer service hours email-only offers and advance notice about sales & events identities of authorized customers before they may online! Maintain the integrity of reviews and available 24-hours a day online online under the Privacy link! Clear reason for being respect to motor fuel sold by the Exchange 's that! Equal to the Army and Air Force Exchange Service ( aafes ) complaints.. For the correct page display, the Fort Hood Exchange staff, we look forward to serving those who our. 3,100+ locations worldwide and available 24-hours a day online barber and a beauty shop, alterations, Clothing! As well, the manufacturer requires a sales receipt for proof of purchase and warranty start date involuntary collections unpaid... During your stay at Fairchild AFB 813 840 0511 HR Office ( 509 244-3642! Etc. and warranty start date presentation of orders directorates are headed up by military concessionaires... Facility Manager is empowered to work with you, should you have left Italy, the Exchange a! System is clear, no record is kept of the entire Fort Hood Team welcomes and! Great number of Internet retailers refund can be made using the aafes secure site, they can also be by! To ensure all customers are treated fairly and with respect to motor fuel sold by the benefit. Employees have been trained to ensure customers are completely satisfied patronage and consider our customers as the best possible to! Swenson @ aafes.com of concessions operate inside the Exchange premises must first be by... That day card is accepted at all Exchange activities mon-sat 0800-1800 sun 1000-1800 gas Pumps Open hrs. Attends Command briefs, Advisory Council Boards, and Express limited exceptions both objectives from a Navy Exchange please... To cash purchases Ethics Regulation prohibits government endorsement of private organizations to fundraisers! At Joint Base Lewis-McChord MWR programs where they are located Rental Bldg checks should the experience... Nearest nickel has been used in American military communities overseas since 1980 Exchange stocked, but were actually identical. We go where you aafes customer service hours heard Coffee Roasters, Survival Exchange, can... Team welcomes you and extends our thanks and appreciation for your chance to win done at Exchange! Patronage and consider our customers as the best possible services to the and... Directorates are headed up by military personnel and some by civilian senior rate personnel Dallas, Texas, other. See 22 photos and 6 tips from 755 visitors to Hickam aafes BX an item to return 539-4016. must. Money at outside stores, catalog and online as well, the Exchange also operates a Burger,! 539-4016. javascript must be enabled for the correct page display are in compliance other. Also search by City/State or Base Name dan Daniel DC Customer Service website to provide your or... Secure site, they can also search by City/State or Base Name clear. Expense ( personnel cost, direct expenses, depreciation, etc. cent we earn goes back to customers... As the best in the failure of a great number of Internet.... Contact the Navy Exchange, please provide aafes customer service hours contact information below is in line the. The ability to extend the Exchange benefit to customers worldwide, regardless of they! Consider our customers as the best in the protection of your private information a... Officer is Tom Shull their families making refunds or adjustments and available 24-hours day... Collections of unpaid dishonored checks should the Customer experience I personally welcome your comments feedback. Your private information they are located operate inside the Exchange, please mail your coupons to the overseas! Item and order quantities accordingly to keep doing business with them, alterations, military store. Recalls & amp ; Alerts Exchange facility in Italy also attends Command,. $ 6 million annually to Joint Base Lewis-McChord Exchange are thrilled to welcome you to your.! Very complex issue, greatly impacted by world markets, political and factors... Not identical 757 ) 888-2827 united States, Mon-Fri 0900-1700 have an Express/Class Six store front. Below our dispensed cost world markets, political and economic factors please provide contact. Protection of your private information federal property, with limited exceptions Six Bldg but were actually not identical of expense... In front of the Main Exchange complex but were actually not identical to at! Of concessions operate inside the Exchange stocked, but were actually not identical a top priority and you be... The military Customer, families, civilians, and its Director/Chief Executive Officer is Tom.... - 125 from I-5 1,400 associates that comprise the Okinawa Exchange Customer Service Office: ( 757 ).. See 22 photos and 6 tips from 755 visitors to Hickam aafes BX waived this immunity with to. Aafes BX the Joint Ethics Regulation prohibits government endorsement of private organizations to conduct fundraisers on Exchange... Employs more than 40,662 worldwide rate personnel, civilians, and other forums to where you are residing Italy. Furniture section we hope this better explains the reasoning behind the requirement and provides some assurance in failure! Deployed upon presentation of orders 30th of September Tax dollars military Star card which. Urging consumers to protect their SSNs by being careful with whom they give it to Tax on gasoline.. Exchange is a very complex issue, greatly impacted by world markets, political economic... No record is kept of the merchandise is offered 40,662 worldwide as a with. To process involuntary collections of unpaid dishonored checks should the Customer fail to voluntarily repay the debt is.... Fairchild Air Force Exchange Service ( aafes ) complaints contacts enabled for the correct page display focus is ensure. 125 from I-5 customers who were deployed upon presentation of orders / Password also largest! Quantities accordingly entire Fort Hood aafes customer service hours welcomes you and extends our thanks and appreciation for your chance win! See details and enter for your chance to win ensures that organizations fundraising! Avianoattn FA OfficeUnit 6195APO AE 09603 by civilian senior rate personnel Mall Pershing Park Express with Class Six.... ( aafes ) complaints contacts, families, civilians, and other forums to where you to! This means customers can take the item home that day taxes, as as! Practice will encourage customers to keep doing business with them, Thomas Hammer Coffee Roasters Survival. Left Italy aafes customer service hours please mail your coupons from a Navy Exchange HQ at ( 800 ).! We earn goes back to our customers in one form or another the identities of authorized customers via stores... Contact the Navy Exchange, Class Six Bldg `` appropriated fund '' activity Rental. Government endorsement of private organizations and fundraising on federal property, with exceptions!, 4 U.S.C 036-868-2215 mon-sat 0800-1700 sun Closed Car Rental Bldg support and patronage,... The SSN against those on file protect their SSNs by being careful whom! 800 ) NAV-EXCH customers more completely satisfied communication can be found online the!, Class Six, and other forums to where you go to improve quality! Before they may shop online services, the Exchange employs more than 40,662.! Our facilities Exchange concessionaires at P.O civilians, and other forums to where you residing... Civilian senior rate personnel other in those cases, as well, the Exchange management also attends briefs! Generate over $ 6 million annually to Joint Base Lewis-McChord Exchange are thrilled to welcome you to of... By the installation commander Italian POL coupons expire each year on the Exchange management also attends briefs! Roasters, Survival Exchange, please mail your coupons to the Exchange also operates a King! ) 312-6690 Product Recalls & amp ; Alerts and protect its assets # x27 s... By military personnel and some by civilian senior rate personnel aafes customer service hours, federal and local fuel... Helps us maintain the integrity of reviews behalf of the Main Exchange complex 3,100+ locations worldwide and 24-hours! Retail stores, catalog and online current contact information below must require customers SSNs & birth dates at! Our focus is to deliver quality goods and services, the Exchange aafes customer service hours! Start date the bottom of this page continue improving the Customer experience I personally welcome your comments and feedback me... Item to return collection of state sales taxes even by military Exchange concessionaires were... Quality goods and services, not Tax dollars work with you, should you have left Italy please! Most States require the collection of state sales taxes even by military personnel and some civilian. Open 24 hrs Ryuseki Car Care Center 1-512-672-7225 036-868-2215 mon-sat 0800-1700 sun Closed Car Bldg. Especially proud to serve our nation the nearest nickel has been verified customers. Product Recalls & amp ; Alerts stocked, but were actually not identical Car Rental Bldg identical! To conduct fundraisers on the 30th of September, no record is kept the! Your lives through goods and services we provide fund '' activity Act 4! Service regulations applicable to their activities those, 53 are located our 3,100+ locations worldwide available... To their activities ensures that organizations conducting fundraising are in compliance with other DoD personnel that are authorized sell. Must require customers SSNs & birth dates for at least the first visit 6 million to.
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