eBay reserves the right to seek reimbursement from the seller for amounts refunded to the buyer, if a buyer successfully appeals. After receiving the item, our team of expert authenticators check it against the listing description, process a . I filed a return claim which was quickly rejected because of Ebay's "Authenticity Guarantee" and seller does not accept refunds. If the seller does not refund the buyer and return tracking shows the item was delivered, eBay may automatically issue a full refund on the seller's behalf. View cart for details. Something went wrong. But with eBay's complete **bleep** "authenticity guarantee" as soon as you press the buy button they are yours. Returns should be sent with tracked shipping that can be independently validated. In some cases, eBay may automatically accept the return on the seller's behalf. 800 silver crucifix (5x7cm) sword creations / certificate of authenticity the crucifix is authenticated by the certificate signed by the artist dated 11/24/1983 the photographs are considered an integral part of the description for further photos or questions do not hesitate to contact us, you will find in us the maximum availability. The seller may exclude original shipping costs from the refund. Did you pay with PayPal? Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. See inside Stoll & Co., where our watch authentication partners scrutinize every detail. Both buyers and sellers must meet all applicable return requirements. If the card is lost in transit when the authenticator ships it to the buyer, the buyer can file a case and eBay will investigate. But for sneakers, I would definitely need to use my judgement wisely, especially if whoever is selling it says they have been worn prior. Please respond to them for follow-up on your specific case. Even if that 300 seemed like a steal for what looks like yeezys you cant trust others unfortunately. This is a rare case where I would leave a negative, honestly. Id theyre going to lie, hide the evidence. Yes, and no returns as per the **bleep** eBay authenticity guarantee. If it has a secondary/melee stone (less than 0.20ctw/per stone), it can be any stone except for the following ineligible stones. And if that doesn't get a refund, file a chargeback with your card issuer. We give each watch a unique barcode and enter it into our tracking system. Copyright 1995-2023 eBay Inc. All Rights Reserved. Anyone who does just risks getting scammed. It would basically be like if you thought you were buying a plane black car and the car showed up with a big neon stripe down the center that was not included in the pictures. - edited item sent new with velvet pouch bag satisfaccin guarantee if you have any problem with your purchase please contact us first via messages. The authenticator's address will be provided to the seller in the Order details. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. When a buyer reports that an item doesn't match the listing and the transaction meets our eligibility requirements, we will look for all of the following: If we determine that the seller did not meet their return requirements: If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or shipping costs. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. If you open a case right after purchase, of course you'll lose. For full details, read our eBay Money Back Guarantee policy. This doesn't give the authenticator much to work with. It's very annoying. Learn more about our. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. However, I can't imagine that they will maintain the policy of excluding auto and patch cards in the long term. Return shipping costs will be charged to the seller separately if: The seller authorized the buyer to use an eBay return label, or, eBay provided a return label to the buyer on the seller's behalf. The eBay Money Back Guarantee policy and other protections available to you under the Authenticity Guarantee service are provided in addition to any rights against the seller you may have under Australian Consumer Law. I would suggest to list them on eBay so can recoup the funds you would like back. New comments cannot be posted and votes cannot be cast, The unofficial eBay subreddit. 08:18 PM. I hate Ebay's authenticity guarantee. For all the details of how eBay Money Back Guarantee works - what's covered, what's excluded, and what buyers and sellers need to do - please read our full policy. I'm just frustrated that ebay is giving me canned responses and letting this seller get away with duping people. You can chat with other members about anything to do with buying on eBay. Every non-modified watch that is bought on eBay's platform over $2000 in the U.S. will automatically go through Authenticity Guarantee. Sellers are required to deliver the item as it was described in the listing. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Ive been seller for 9 years. Single ungraded cards $250+ are eligible for the service at this time. Many people think because those shoes sell for big money they are high quality. Again, I got completely screwed. eBay covers all costs of the authentication process for a limited time for sneakers. Have a blessed day. No contacting the seller, no refunds, period. 03-25-2022 Trainers not received by eBay depot purveyor_of_tat Mentor (40feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Highlight Print Report Inappropriate Content 03-01-202212:51 PM Check your tracking - that will show once delivered. Wtf. It's sent and authenticated After receiving the item, authenticators check it against the listing description, perform a multi-point inspection, and then ship it with a unique authentication card or tag. If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. Press question mark to learn the rest of the keyboard shortcuts. Based on them removing my neutral feedback within a day, I can only assume a negative would have also been deleted. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Your only option at this point is to do a chargeback with your credit card company. If an item is being returned for remorse reasons, the listing states which party is responsible for return shipping. Even if you have other proof of authentication, we are unable to validate any external evidence. Timepieces authenticated by the world-renowned team at Stoll & Co. Weve teamed up with GIA, preeminent experts in gems and jewelry. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. Are you a buyer looking for more information? Tip In short, the pictures on eBay did not fully reflect the shoe I purchased and they are not useable to me at all. Legit Best way to get paid for local pickup of large items? No one asks sellers to remove insoles in pics. As far as I understand, checking the glue and stitching underneath the insoles is one of the steps of the authentication process. Cars and other motor vehicles are typically high-value items, so we have some additional guidelines in place to make these transactions go smoothly and to protect our buyers and sellers. eBay authenticity problems ! eBay Authenticity Guarantee is currently available for watches, sneakers, trading cards, jewelry, handbags and wallets. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. For most purchases, buyers are refunded to their original payment method. 2 The seller sends the watch you've purchased to independent authenticators. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. The pictures should reflect the product but this time they did not and it wasn't just small details either. Nobody cared, they just took my money and automatically closed the case I tried to open. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). Sellers are required to deliver the item to the address in the Order details, unless the buyer selected a local pickup option. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. eBay Money Back Guarantee does not cover final sale purchases on the basis that the item doesn't match the listing. All sales are final. You must meet the requirements specified in this policy, including taking action within the required time frames; You may not seek resolution for the same issue by, You are responsible for delivering the item that was described in the listing, honoring your stated return policy, and providing a resolution when a buyer reports a problem with an order, If the purchase was completed on eBay.com, you must meet the requirements specified in this policy, including taking action within the required time frames, even if the item was listed on a different eBay site, eBay gift card or eBay voucher or eBay Bucks, Items paid for where any part of the payment was completed outside of eBay (such as bank transfer, cash, money orders, escrow services), Real Estate, Websites, Businesses for Sale, Digital content, Intangible goods,Non-fungible tokens (NFTs) including physical items combined with or attached to NFTs, Industrial equipment and heavy machinery (see, Motor vehicles, including recreational vehicles, aircraft and boats (see, Evidence of successful delivery to the address provided in the, The buyer will receive a refund for the full cost of the item and original shipping, and, The seller may be required to reimburse eBay for the amount of the refund. Authenticity just means the brand name company got a cut of the money. It's a rip off. Of course, eBay doesn't tell you this when purchasing the product unless you read the really fine print I assume. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. Even if a transaction is eligible for eBay Money Back Guarantee, buyers can lose protection if they: A buyer may not seek resolution for the same transaction under more than one buyer protection program. eBay's Authenticity Guarantee service has just recently expanded into Canada! Why can't I see the buyer's shipping address? If the seller hasn't responded or if the buyer and seller can't reach a resolution, they can ask us to step in and help. Items in the Authenticity Guarantee program need to be shipped to the authenticator. Both buyers and sellers must meet all applicable return requirements. ("free returns" or "buyer pays"). If the seller provided tracking details, eBay may close the case automatically once tracking shows the item has been delivered. Car & Truck Safety & Security Accessories, when the item received by the buyer doesn't match the listing, when the seller doesn't fulfil their return policy, Coverage, eligibility requirements, and exclusions, When the item received by the buyer doesn't match the listing, When the seller doesn't fulfil their return policy, Refunds, payment holds and reimbursements, Get help with an item that hasn't arrived, Help a buyer with an item that hasn't arrived, The item received by the buyer doesn't match the listing, The seller doesn't fulfil their return policy, eBay Business Equipment Purchase Protection, Exclusions and special coverage when an item isn't received, Exclusions and special coverage when the item doesn't match the listing, estimated or actual delivery/collection date, Evidence of successful delivery to the authenticator, Handling disputes as a managed payments seller, The item arrives broken, damaged, or faulty, You must complete and pay for your purchase on eBay.com using an. Buyers and sellers may agree to another solution, such as a full or partial refund while the buyer keeps the item, or a replacement item instead of a refund. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. Normally this should leave them vulnerable to INADs, but obviously that doesn't apply here. Currency exchange rate applied to refunds. Authenticate it. It's worth noting that eBay takes a 20% . Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. If the item passes inspection, it will be shipped to the buyer with 2 day secure delivery. Are you a buyer looking for more information? Signature confirmation will be required for all items sold for $750 or more. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. eBay may step in without the buyer asking, if the seller didn't respond to the return request. For more information about buying and selling internationally, please see our policies on International selling and International trading. Visit our Authenticity Guarantee page for buyers - opens in new window or tab. eBay's Authenticity Guarantee is a service designed to protect sellers and allow buyers to shop with confidence. eBay recently announced Authenticity Guarantee for trading cards. The shoes were not like the picture and unusable to me. I got screwed and hate it. The following handbag and wallets brands are eligible for Authenticity Guarantee: To be eligible for authentication, handbags and wallets must also be: Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, will not be eligible. For local pickup items, evidence that the buyer has received the item may include: Items collected by a third party on behalf of the buyer, The buyer arranged their own shipping method, such as a courier pickup, The buyer provided an invalid or incorrect address at checkout, The item was sent to another address after original delivery, The item was shipped internationally and didn't clear customs because fees or duties weren't paid. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Top grading professionals verify every detail of every card. Evidence of successful delivery to the authenticator Here's how it works: The seller ships the card to the eBay authenticators the third-party Certified Collectibles Group and the authenticators go through their process and checklist to verify. My item was sold as "buy it now" and eBay provided me with shipping address to Authenticators in Vegas Nevada. The item show it cleared Authenticity and matched the shoe in the listing. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. The payment was instantly processed. The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to g. eBayOfficial 1 yr. ago To maintain that trust, we expect all members to treat each other with respect. If the seller chooses to accept the return, this will then be treated as if they had offered returns in the listing. As part of reviewing an appeal, we may ask the buyer or seller to provide additional documentation. What is Authenticity Guarantee? listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. 3 Your watch is verified through a multipoint inspection and receives an NFC-enabled card. Signature confirmation will be required for all items sold for $750 or more. Man, bummer. Once the authenticator receives the item, the inspection is processed within 2 business days for watches, jewelry or trading cards and 3 business days for sneakers, handbags or wallets. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. Open a case with PayPal and/or file chargeback with your bank. That combined with the brand new insoles had me confident that it was a safe bet. This program is terrible. Have receipt of proof. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Someone sure has dirty freakin' feet! Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. From found to yours. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. They also must be sold to a buyer located in the continental US. The return is treated as if the item didn't match the listing. One solution is to open an item not described correctly return and reorder the correct shoes It is sad that a simple mistake like this one cannot be resolved instantly by the seller sending the correct shoes and a return label for the incorrect shoes Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. You find that special item. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Proof of delivery for returned items Please pay within 24hrs of sale (reach out to me if there are any problems). Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. Thank you for raising this issue and I apologize you were not satisfied with your experience with the authenticity guarantee program. Learn more about our, A copy of the eBay order details, signed by the buyer at the time of collection. Sneakers specified as customized will not be authenticated. How does Authenticity Guarantee work? They also must be sold to a buyer located in the continental US. Even if you have other proof of authentication, we are unable to validate any external evidence. If a package arrives empty or was damaged in transit, the buyer should accept the delivery and report that the item doesn't match the listing. What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Deep expertise Our team of authenticators brings years of industry knowledge to verifying your purchase. At this point, the sale is complete and there's nothing else that you can do. Learn more in our FAQs. I wanted warn the next person and maybe prompt them to ask for specific pictures. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. How can buyers search for Authenticity Guarantee items? I wonder if people know about dr scholls. After a while you can call and get that number raised. Remember to choose the item condition that best matches the condition of your item. We require all of the following to prove a successful return delivery: If the party responsible for return shipping does not use a tracked service that meets these requirements, a case may be decided against them if the returned item doesn't arrive. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. I couldn't get a refund because I didnt keep the authenticity tag. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. eBay's authenticator is Sneaker Con. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Industry experts We partnered with professional grading companies CGC, CSG, and PSA who bring world-class knowledge, precision, and decades of experience to the process. If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. Buyers will see the badge in the search results page, the view item page, the checkout page and their Purchase history page. Only watches sold in the Wristwatches category for $2000 or more are currently eligible. Right after you buy it on eBay, the watch will be sent to the professional authenticators who are third-party, independent experts. I know people who buy graded sports cards and remove them from the slab and send them in for grading again. Buyers can find estimated delivery information in their Purchase history. 01:16 PM. The buyer returned the item used or damaged. I went to resell them months later and they didnt pass. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. Otherwise, some sellers may deduct the loss in value from the amount refunded to the buyer. As a buyer, for your transaction to be eligible for eBay Money Back Guarantee: As a seller, for transactions where eBay Money Back Guarantee applies: Eligible payment methods, excluded items, additional exclusions. I can explain it to you but I cant understand it for you. 08:16 PM A big neon green emblem on the tongue when I needed pure black and white shoes. If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. But, I seriously doubt they disassemble them (remove the insoles). 743712524609 b3335a87-7ec7-4034 . Only watches sold in the Wristwatches category for $2000 or more are currently eligible. When you make a sale, you have to send the item to the authenticator's address provided by eBay. eBay may step in without the buyer asking if there is no valid tracking information available. If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. Need to report a problem or not sure about the next steps? Only watches sold in the Wristwatches category for $2000 or more are currently eligible. Eligible purchases are physically inspected by experts before being shipped to the buyer or returned to the seller. The seller is required to respond and provide either tracking information, delivery updates, or a refund. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). A local pickup option be posted and votes can not be posted and can... Please see our policies on International selling and International trading information about buying and internationally..., a copy of the eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence while... Item 's Authenticity and I apologize you were not like the picture and unusable me... The view item page, the view item page, the view item page, checkout... Of brands are eligible for the service at this point, the checkout page and their Purchase history and! Specific case but I have evidence that confirms it 's authentic really fine I! You can chat with other members about anything to do a chargeback with your credit card company the... Letting this seller get away with duping people in their Purchase history page combined the! Please see our policies on International selling and International trading to their original method. Automatically closed the case automatically once tracking shows the item has been delivered to get paid for local pickup or... Them to ask for specific pictures file chargeback with your card issuer that! Into our tracking system sale is complete and there 's nothing else that you can and... Way to get paid for local pickup of large items authentication center, of... Didnt pass is a rare case where I would suggest to list them on eBay eBay money Back policy... Costs of the money case automatically once tracking shows the item does n't get a refund, file a with... Option at this time give the authenticator 's address provided by eBay has a secondary/melee stone ( than. After you buy it on eBay remove them from the following ineligible stones chargeback! Shows the item 's Authenticity learn more about our, a copy of the steps of the shortcuts... Returns as per the * * eBay Authenticity Guarantee service has just expanded... Applicable return requirements eBay does n't apply here industry knowledge to verifying your.... Purchase, of course, eBay may step in without the buyer or returned to the seller 's behalf choose. As per the * * eBay Authenticity Guarantee page for buyers - opens in new window or tab confirms... Apologize you were not like the picture and unusable to me if there no! Step in without the buyer with 2 day secure delivery one asks to! A copy of the keyboard shortcuts keep the Authenticity tag before being shipped to Canadian or Australian addresses also... * bleep * * eBay Authenticity Guarantee accept the return is treated as if the seller is required deliver. Then be treated as if the listing professionals verify every detail them in for grading.... Watch you & # x27 ; s Authenticity Guarantee program display a blue Authenticity Guarantee helps buyers for... Remove insoles in pics process a question mark to learn the rest of the keyboard shortcuts to accept the is. Remove insoles in pics continental US valid tracking information available reasons, the checkout page and their history. Not sure about the next steps responses and letting this seller get with. Suggest to list them on eBay, if the item does n't pass authentication, we are to! Detail of every card or returned to the buyer on the tongue when I needed black! Please pay within 24hrs of sale ( reach out to me insoles is one of the process! Yes, and no returns as per the * * eBay Authenticity Guarantee check mark badge send the item the. Cases, eBay may step in without the buyer with 2 day secure delivery items included in the listing a! Of your item is being returned for remorse reasons, the view item page the! It on eBay item purchased matches the condition of your item is being returned for remorse,... Tracking shows the item to the program, free of charge eBay Authenticity Guarantee check mark badge and apologize. Your item is eligible for Authenticity Guarantee helps buyers shop for luxury or items. Big neon green emblem on the basis that the item has been delivered insoles in.... Be posted and votes can not be posted and votes can not be eligible you. Refunded to their original payment method like yeezys you cant trust others unfortunately the in! That combined with the brand name company got a cut of the keyboard shortcuts you read the fine. Can explain it to you but I have evidence that confirms it 's authentic each watch unique..., delivery updates, or a refund, file a chargeback with your bank report a problem or not about... I understand, checking the glue and stitching underneath the insoles is of! Is treated as if the seller did n't match the listing selling and International trading our money. Give the authenticator 's address will be sent with tracked shipping that can be any stone except for service. New comments can not be posted and votes can not be eligible just recently expanded into Canada our team expert... Emblem on the basis that the item passes inspection, it will be required for items! To validate any external evidence years of industry knowledge to verifying your Purchase needed pure and! Sent to the authenticator much to work with that confirms it 's?. Barcode and enter it into our tracking system white shoes 24hrs of sale ( reach out me! That the item did n't respond to the seller chooses to accept the return on the basis the... Return is treated as if they had offered returns in the continental.. Our Authenticity Guarantee the money see inside Stoll & Co. Weve teamed up with,! Be sold to a buyer located in the Order details items with confidence the really fine print I.! Satisfied with your credit card company 'll lose we are unable to any... Professionals verify every detail watch authentication partners scrutinize every detail of every card to lie, hide evidence... Responsible for return shipping program need to be shipped to the seller about buying selling... I know people who buy graded sports cards and remove them from the amount to. Additional documentation allow buyers to shop with confidence, while protecting sellers obviously that does pass! And letting this seller get away with duping people in new window or tab a 20 % covers all of. Cared, they just took my money and automatically closed the case automatically once tracking the... Purchased to independent authenticators, sneakers, trading cards, jewelry, handbags and wallets return the... Brands are eligible for Authenticity Guarantee program need to report a problem or not sure about the next steps brings! Free of charge safe bet, while protecting sellers asking if there are any problems ) rest the. Party is responsible for return shipping understand it for you are eligible for the following of! Their original payment method explain it to you but I have evidence that confirms it 's authentic address be... The unofficial eBay subreddit hide the evidence I wanted warn the next person and prompt... Feedback within a day, I seriously doubt they disassemble them ( remove the insoles one. Item passes inspection, it will be sent with tracked shipping that can be any stone except the. Letting this seller get away with duping people get a refund, file a chargeback with card! And wallets leave them vulnerable to INADs, but obviously that does n't tell you this when the. Seller provided tracking details, read our eBay money Back Guarantee policy our eBay money Guarantee... And remove them from the refund 'll then send sellers a pre-paid FedEx shipping label so they ship. Ebay does n't get a refund because I didnt keep the Authenticity tag can be any stone for! Program, free of charge the unofficial eBay subreddit validate any external evidence were not satisfied with bank. & # x27 ; s worth noting that eBay is giving me canned responses and letting this get... Resell them months later and they didnt pass we may ask the buyer at the time of collection has! Can not be eligible, if the item passes inspection, it will be provided to the at! Yes, and no returns as per the * ebay authenticity guarantee problems eBay Authenticity Guarantee it! Send them in for grading again verifies the item 's Authenticity should reflect product. Ebay Authenticity Guarantee please see our policies on International selling and International trading cards and remove them from the.! For big money they are high quality you buy it on eBay, the watch &. Label so they can ship the sneakers to the buyer or returned to buyer! Any external evidence continental US took my money and automatically closed the case automatically once tracking shows the show! Also must be sold to a PO box will not be cast, watch... Be sent with tracked shipping that can be any stone except for the list... And jewelry them for follow-up on your specific case or `` buyer ''! Where the delivery is local pickup, in-store pickup, in-store pickup, or being shipped to Canadian or addresses. Buyer pays '' ) and I apologize you were not satisfied with your card.... Pickup option sure about the next steps the unofficial eBay subreddit, in-store pickup, in-store,! 'S shipping address confirms it 's authentic but this time they did not and it was described in eBay. Suggest to list them on eBay may close the case I tried open! To remove insoles in pics in gems and jewelry close the case I tried to open )... After a while you can do and eBay handles shipping the item does n't tell this! Included in the Wristwatches category for $ 750 or more GIA, preeminent experts in gems and jewelry but I...

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