NEVER buy LG. I called the automated system to schedule a technician to come to our home. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. So the fridge has lasted only 4.5 years for a high-end, top of the line, refrigerator which should last 13-20 years. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. Turn the blades of the fan with your hand. I purchased a Kenmore Elite refrigerator in November of 2015. On 9/10/19 a technician came, diagnosed and ordered the compressor and will return on 9/24/19 to replace it. Well I thought I bought a reliable Kenmore fridge? The sell crapy items and don't offer support. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. If there is a class action suite against LG refrigerator please notify me. The Sears repair man did not show up until around 6pm. Best to contact an appliance repair technician to help resolve. Compressor has failed in August of 2022. I purchased a Kenmore Elite refrigerator in January 2017 which just over 3 years old. Christian DelValle. Sign me up for a class action lawsuit. I guess the code it for the freezer a defrost sensor. CAN SOMEONE PLEASE FIX MY REFRIGERATOR!!! PurchasedKenmore Elite Model 795.73157.610 on July 2, 2018. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. (about 2008). Had to buy another Refrigerator. To the group of investors who bought out Sears, you can stick this brand up your giggy! When you detach it, shake it to see if there is a rattling sound. condenser and compressor. If they are stiff, something is wrong with the motor. kenmore elite refrigerator compressor failure lawsuit Or spend the $1000, wait who knows how long to get this board and just hope it works. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. It is less than 5 years old. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. I asked if it went out in 2-3 years if I would have to pay the same fees again. My question is, it is a recall for that door condition. I paid for a sears service person to come and assess the issue. The refrigerator completely stopped cooling 1 year and 5 days after purchase. I found out from Sears Home Appliance guy that it is the compressor. I have a Kenmore French door / bottom freezer - Model 795.72053.110 that we purchased in June of 2011. Bought a Sear Kenmore Elite 3 door Counter Depth. . It worked great until February 15, 2020 (a whopping 4 months) and the compressor has gone out again! Now the repair service has to order the parts and we are still without a refrigerator. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Ft. French Door Bottom-Freezer Refrigerator with Active Finish, includes delivery and hookup (Available in select cities only) . Refrigerator delivered, as a replacement for same model, on 5/23/15. We were concerned and called a repairman out. By the time you buy/hire the appropriate equipment it may be the same as paying for a professional to do it. I have a Kenmore Elite model 795.72059.112 frig. First one we thought was odd but 2 in 9 years. Stacy, I freaked out after our compressor was replaced when my son said the milk was not cold. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. I have read so many with the same experience! Bought Kenmore Elite refrigerator September 2016. Contact Kenmore or Sears to report your suspicion of low refrigerant and describe how it is affecting your refrigerator. Only the compressor was covered. We were able to finally get a replacement fridge in June 2016. if nothing else i can let them know that they have bad products. We call Sears to have a service person come out and make the repairs. But this applies only to linear compressors. The most common causes of the Kenmore refrigerator not cooling are that it is not properly plugged in, the door is not closing tightly, the seals are broken, the vents are clogged, or the condenser is dirty or broken. Also, check the condenser fan beside it for dirt. Had 4 conversations online with Sears concerning this issue (with refrigerator) but Sears is more concerned with selling Home Service Warranties then repairing the products they already sold. We and our partners use cookies to Store and/or access information on a device. Our fridge was no longer cooling on October 22. We lost over $200 worth of food when Refrig quit. For the water from the dispenser to flow properly, the water filter must sometimes be tightened to an exact tightness in the filter housing. Talked to 5 different repair men. I cannot afford that. i have a frigidaire flat top stove the R front burner always cooks on high even on low. It is built to last many years. At these prices augh. I have an LG MODEL # LFXS30796S purchased in Jan 2019. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. The Grab-N-Go fridge comes in white or black for $2,000, or in stainless steel for an . Sears will only cover the cost of the compressor and not the labor, etc. This kind of money is not disposable. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. Turn them on and wait for the compressor. We bought a Kenmore side by side refrigerator in 2020. A compressor is supposed to make a noise, albeit a quiet hum. Make sure nothing is blocking the little holes where the water will pass through the threaded section where the filter will connect to the refrigerator. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. i've called their legal department but they dont call back. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. I AM. Replaced FF evaporated. i went to LG's FB site and posted about my failed Kenmore Elite fridge. All purchased at Sears. Then, you can clean up the work area. I have call several times. Compressor is LG model 72053 301B0434. Kenmore fridge not defrosting is most likely caused by a malfunctioning defrost system. I was never notified about them class action suit against them but fully intend to look into it. Model #795.71314.313. Is there a recall on LG FC75LBNA refrigerator compressor. But like all products, . It helps to check them from time to time, especially if you have pets that shed hair. We though we were buying a Kenmore only to find out it was made by LG. I would gladly push this refrigerator to the curb. Have photos. Your water filter may be either too loose or too tight. Today is 1/17/22 just to see what Sears do. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. Place the second probe on the pins by the side of the compressor. Take the probes of the meter and place one of them on the tubing made of copper on the compressor. We can't go 5 weeks without a refrigerator. I need to be added to claim. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. Even though the compressor is under warranty, it will cost approx $1500 for this repair. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. I don't know that it matters, but I am no longer a Sears customer. and after decades. After a number of calls with their off-shore team, we were sent a compressor (without the other required parts) early in the process. 1ST they sell a faulty product, then they send out a repair company of 3 they use that then orders the wrong part and yet I am the one still suffering thru the summer without. Sears could not provide a repair timetable. My 2019 Kenmore 3 French door refrigerator stop working and cost me over $1000 for replacing LG linear compressor. If it does not, unplug the cord and check it for any damages. Jun 15, 2021 by It's only 3 1/2 years old. Our appointment time was between 1pm and 5pm. The LG compressor # is LG FC75LBNA - Inverter 0-220V 60Hz. If you know how to test a compressor, then you can check it for life. I ordered a compressor went back out recover the refrigerant replaced filter dryer Brazed in a the new compressor. May 30, 2022 by They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. Right before Christmas 2021, it stopped working and lost all of our food. This makes it he second one I have bought in the past 10 years. The fridge is just 6 months old, still under LG warranty. I bought it in 2014. I called Sears and they said its under warranty but they have to send a diagnostic tech out to diagnose for $99. After leaving the refrigerator compressor did not reach the point of cooling or freezing. Our LG is 2 years old. You got it, I would have to pay again. According to the recall notice, LG has received 82 reports of. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. I contacted Kenmore and was given the run around resulting in more stress, disappointment, and anger. Yet my temp reading still said -3 / 33. but hot as all get out. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. However, a technician never showed up. We purchased our Kenmore Elite in June 2017. Same issue as the hundreds have expressed prior to my comment. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. * Rental reimbursement if repair of your covered Kenmore Elite French door Counter Depth refrigerator, purchased 11/30/2017. She couldn't afford the extended warranty so she didn't buy it. It sounds as though the motor is still working but it is not cooling and it periodically is making a strange short sound. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. Today, my 'fixed' LG refrigerator is set at the coldest settings it has avaliable and I have thermometers in each compartment, the top fridge, set at 34 is actually 42, the middle drawer is set at 29 and is really 35, and the bottom freezer is set at -6 and is actually at 22. 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